Services > Employee Assistance (EAP) Services

Employee Assistance (EAP) Services

Arbor Employee Assistance is honored to serve businesses of all sizes and their employees. Helping people find solutions to life’s problems at home and work is our purpose.

Employers have expressed great value in the opportunity to create solutions for problems that hinder employee and organizational performance. Employees have expressed tremendous appreciation for a benefit that helps them achieve resolve, balance, personal and professional growth. We are always available when you need us.

24-hour availability—You can call us anytime to speak with a counselor, set up an appointment at your convenience or inquire of a referral to a variety of professional services.

Unlimited Free Phone Consultation—Arbor can help you immediately with your concerns. Managers and employees have unlimited access to phone consultation or phone counseling services. This service is especially helpful when a crisis occurs.

Member Online Services—Our services are completely accessible online and are available to all employees and their family members. Important information will be available, including self-screenings and solutions and strategies sheets on a variety of topics.

Free Assessments and Short-Term Counseling—You are invited to complete a free face-to-face assessment. Our counselors throughout the country are able to help you address any personal issue of your concern. What’s great is that these assessments can be scheduled at your convenience within 48 hours if you wish. Free counseling sessions are also available through your employee assistance program. Critical issues of concern can be addressed and even resolved with this free benefit available to all employees and their spouses.

 

Supervisor’s Toolbox—Supervisor’s receive special attention with our program. Specific services involved include:   

  • Supervisor training, both online and on-site, specifically designed to help with the identification and referral of the troubled employee.

  • Unlimited consultations to assist supervisors with employees having job performance, conduct, or attendance problems.

  • Professional case management services for up to two years for supervisors referrals of troubled employees.

Management and Organizational Consultation Services—Arbor provides a proactive management training dimension to its current offering of services. We believe that strengthening the skills of the management team within your organization strengthens the overall organization. Specific services include:

  • Unlimited organizational consultation for conflict resolution, sexual harassment, workplace violence, drug-free workplace, critical incidents, and organizational change.

  • Organizational development, which includes a series of management training sessions.

  • Individualized management coaching sessions that are very flexible in their focus and reflect the specific potential of each manager involved.

Seminars and Training—Arbor offers a wide variety of seminars made available to employees and their family members. For a complete listing of these seminars, click here.

HR Partner—Arbor realizes the variety of demands that your Human Resources department faces daily and we provide unlimited free consultation services to your Human Resources professionals. We are also committed to sharing the know-ledge we posses as it relates to your daily decisions and we refer you on to more specialized services when needed.

Wellness Services—As companies take an increasing interest in the well-being of their employees, they realize that such services inspire greater efficiency in employee performance. Employers can also understand and reinforce employee efforts with the following services:

  • Coordination of or involvement in on-site health fairs

  • Wellness Seminars

  • Individualized Assessment

  • On-Line Wellness Library

Critical Incident Stress Debriefing—this is a highly valued service available to all companies 24 hours a day.

Our trauma response program begins with an immediate phone consultation, on-site management consultation, debriefing of employees and follow-up sessions. The goal is to minimize interference in productivity by strengthening the recovery process for both employees and the organization.

Work/Life Services—Our work/life services are aimed at assisting employees in creating a healthy balance in an otherwise very busy and demanding life, allowing them to remain focused and productive on the job. Our work/life services are constantly evolving along with the needs of our clients. Currently, we can assist you with referrals from legal concerns to child and elder care. A referral service can also be requested for the specific needs of your organization.

Our Provider Network—Arbor is committed to maintaining constant communication with our national network of providers. We feel this sets us apart, as we are then able to continue coaching our network providers on your organizations needs. Nationwide, Arbor works with only licensed professional counselors and psychologists who are familiar with the needs of employee assistance and work as our partners to provide you the best of services. Our affiliate provider network is continuously growing, along with the companies we serve.

On Becoming a Partner—It is easy to sign up for services with Arbor Family Counseling. Whatever the size of your organization, we are able to help you offer this benefit to employees to create a significant difference in their lives and actually enhances your company's productivity.

Your company can become a partner by requesting services on many different levels:

  • Full Employee Assistance Services available to all

  • Annual fee-per-service

  • (You pay only for certain services requested!)

  • Contracting for specialized training services only

  • DOT or Transportation-specific services only

 

About Us | Resources | Services | Newsletter | Contact Us | Home

Arbor Family Counseling Associates
11605 Arbor Street
Omaha, NE 69114
402-330-4700

Copyright © 2005 Arbor Family Counseling Associates
Statement of Confidentiality